Privacy Notice

Your information and Roberts London

Roberts London respects the privacy of its readers, customers, contributors, correspondents and the people who form part of its editorial work.

This Privacy Notice explains:

• Who is responsible for your personal information.
• What information we collect.
• Why we use it.
• The legal bases on which we rely.
• Who may receive it.
• How long we keep it.
• How international transfers are handled.
• Your rights.
• How to raise a privacy concern or complaint.

This notice applies to personal information processed through:

• The Roberts London website.
• The Roberts London Shop.
• Customer accounts and orders.
• General and editorial correspondence.
• Photography, film and editorial research.
• Roberts London events and commercial relationships.
• Roberts London social and media activity where this notice is relevant.

Who is responsible for your information?

The controller responsible for personal information processed through Roberts London is:

Barry Roberts
Roberts & Co

Email: info@roberts-and-co.com

Address:

Barry Roberts
Roberts & Co
PO Box 458
1 Croydon Road
Beckenham
Kent BR3 9FN
United Kingdom

Barry Roberts determines the purposes for which personal information collected through Roberts London is used.

Read Publisher Information →

What is personal information?

Personal information is information relating to an identified or identifiable individual.

Depending upon how you interact with Roberts London, this may include:

• Your name.
• Email address.
• Postal address.
• Telephone number.
• Customer-account information.
• Billing and delivery information.
• Order and transaction information.
• Correspondence.
• Photographs, film or audio in which you are identifiable.
• Information you provide during an interview or editorial exchange.
• Website and device information.
• IP address.
• Cookie and consent information.
• Marketing preferences.
• Information connected with a complaint, return or privacy request.

Some information may be more sensitive and subject to additional legal protection.

How we obtain personal information

We may obtain information:

Directly from you

For example, when you:

• Contact Roberts London.
• Make an editorial enquiry.
• Participate in an interview.
• Create a customer account.
• Place an order.
• Make a payment.
• Arrange delivery.
• Return a product.
• Raise a complaint.
• Exercise a privacy right.
• Change cookie preferences.
• Subscribe to an optional communication.
• Attend or participate in a Roberts London activity.

Automatically through the website

For example through:

• Hosting and security logs.
• Cookies and similar technologies.
• Shopping baskets and checkout sessions.
• Consent-management technology.
• Analytics where you have made the relevant choice.
• Advertising technology where you have consented to it.

From other people or organisations

For example from:

• Payment providers.
• Delivery and fulfilment providers.
• Fraud-prevention services.
• Businesses or institutions involved in an editorial enquiry.
• Public relations representatives.
• Archives and public records.
• Publicly available sources.
• Contributors and interviewees.
• Other people who contact Roberts London.

The source will depend upon the purpose for which the information is being used.

How we use personal information

Visiting the Roberts London website

When you visit the website, technical information may be processed to:

• Deliver pages and files.
• Maintain website security.
• Prevent malicious activity.
• Diagnose faults.
• Manage traffic.
• Maintain backups.
• Investigate technical problems.
• Protect Roberts London and its users.

This information may include:

• IP address.
• Browser and device type.
• Operating system.
• Requested pages and files.
• Date and time.
• Referring page.
• Error and security information.

We generally rely upon our legitimate interests in operating, securing and maintaining the website for this processing.

Strictly necessary technologies may operate without optional cookie consent where permitted by law.

Optional analytics, advertising and similar technologies are handled separately and are not treated as necessary merely because they may be useful to Roberts London.

Contacting Roberts London

When you contact us, we may process:

• Your name.
• Email address.
• Postal address.
• Telephone number where supplied.
• The content of your message.
• Attachments.
• Details of previous correspondence.

We use this information to:

• Respond to your enquiry.
• Maintain relevant correspondence.
• Consider editorial proposals.
• Respond to press invitations.
• Deal with rights and permissions.
• Consider commercial proposals.
• Handle customer enquiries.
• Respond to privacy or accessibility requests.
• Establish, exercise or defend legal rights where necessary.

Depending upon the circumstances, we may rely upon:

• Legitimate interests in communicating with readers, businesses, contributors and other correspondents.
• Contract, or steps taken at your request before entering a contract, where the correspondence concerns an order, service or commercial arrangement.
• Legal obligation where we must process the information to meet a legal requirement.

Routine correspondence will not automatically be used to subscribe you to marketing.

Editorial research and journalism

Roberts London researches and publishes editorial material about London, its people, places, businesses, institutions, culture, history and objects.

Editorial work may involve personal information contained in:

• Interviews.
• Correspondence.
• Photographs.
• Film.
• Audio recordings.
• Public records.
• Archives.
• Published sources.
• Business and professional information.
• Social-media material.
• First-hand observations.
• Information supplied by other people.

Depending upon the circumstances, editorial processing may be carried out on the basis of legitimate interests or another applicable lawful basis.

Data-protection law also contains specific provisions intended to balance privacy rights with freedom of expression and journalism.

Where the statutory conditions for a journalistic exemption are met, particular data-protection obligations or rights may apply differently.

Roberts London does not treat journalism as a blanket exemption from responsible data handling.

We will consider:

• The editorial purpose.
• The public interest.
• Privacy.
• Accuracy.
• Security.
• The nature of the personal information.
• The circumstances in which it was obtained.
• The potential effect of publication.

Read Editorial Standards →

Interviews and contributors

Where you participate in an interview, contribute material or work with Roberts London, we may process:

• Your identity and contact details.
• Professional or biographical information.
• Recorded or written interview material.
• Photographs, film or audio.
• Correspondence.
• Agreements concerning publication or rights.
• Payment details where a fee is due.

The lawful basis will depend upon the relationship and may include:

• Contract.
• Steps taken before entering a contract.
• Legitimate interests in creating and publishing editorial material.
• Consent where consent is the appropriate basis for a particular use.
• Other lawful journalistic processing where applicable.

Editorial source material may need to be retained for longer than ordinary correspondence where it forms part of the supporting record behind published work.

Photography and film

Roberts London may photograph or film:

• Public places.
• Events.
• Shops, restaurants, hotels and cultural spaces.
• Interviews.
• Contributors.
• Objects and products.
• Members of the public who appear incidentally within a wider scene.

The lawful basis and need for consent depend upon the circumstances.

Consent is not the only possible lawful basis for photography.

Where an identifiable person is the principal subject, Roberts London will consider privacy, expectations, context and the purpose of publication.

Additional care is taken where children, vulnerable people or sensitive circumstances are involved.

Read the Image & AI Policy →

The Roberts London Shop

Browsing the shop

When you browse products, the website may process information concerning:

• Products viewed.
• Basket contents.
• Session information.
• Country or postcode entered for delivery calculations.
• Cookie and consent choices.
• Technical information about your visit.

Strictly necessary shop technology may be used to remember basket contents, maintain checkout sessions and provide requested ecommerce functions.

Optional analytics and advertising technology is controlled separately.

Customer accounts

Where customer accounts are available and you choose to create one, we may process:

• Your name.
• Email address.
• Account identifier.
• Password in protected or hashed form.
• Billing address.
• Delivery addresses.
• Order history.
• Account preferences.
• Wishlist information where that function is available.

We use this information to:

• Create and maintain your account.
• Authenticate access.
• Display order information.
• Save information you ask us to retain.
• Provide customer services.
• Maintain account security.

We generally rely upon contract for account functions connected with purchases and our legitimate interests in maintaining secure and useful customer services.

Guest checkout may be available without requiring you to create a permanent account.

Placing an order

When you place an order, we may process:

• Your name.
• Email address.
• Telephone number where required or provided.
• Billing address.
• Delivery address.
• Products ordered.
• Order value.
• Delivery charge.
• Discounts.
• Order notes.
• Transaction date.
• Order and invoice numbers.
• Payment status.
• Delivery and tracking information.
• Relevant correspondence.

We use this information to:

• Accept and process your order.
• Confirm the contract.
• Receive payment.
• Prepare and dispatch products.
• Communicate about delivery.
• Provide invoices and records.
• Handle returns and refunds.
• Provide customer service.
• Maintain financial and tax records.
• Prevent fraud.
• Establish, exercise or defend legal claims.

The principal lawful bases are:

• Contract — where processing is necessary to enter into or perform the contract with you.
• Legal obligation — where records must be retained or information processed to comply with tax, accounting, consumer or other legal requirements.
• Legitimate interests — where necessary for fraud prevention, security, record keeping, dispute resolution or the protection of Roberts London and its customers.

Some information is necessary for us to process an order.

Where required information is not provided, we may be unable to accept, deliver or administer the order.

Payments

Payments are processed through approved payment-service providers made available during checkout.

Depending upon the provider and payment method, payment processing may involve:

• Your name.
• Billing address.
• Email address.
• Transaction amount.
• Currency.
• Payment method.
• Payment credentials.
• IP address or device information.
• Fraud-prevention signals.
• Transaction identifiers.
• Payment and refund status.

Roberts London should not directly receive or store your complete payment-card number or card security code when payment is processed through a compliant third-party payment provider.

We may retain limited payment information such as:

• Payment-provider name.
• Transaction reference.
• Payment status.
• Card type or limited card details where supplied by the payment provider.
• Refund information.

A payment provider may process information as a service provider acting on our behalf or as a separate controller for some of its own legal, security and fraud-prevention purposes.

The provider and its applicable privacy information will be identified through checkout or the relevant payment information where appropriate.

Read Payment & Security →

Fraud prevention and order security

We may process personal information to identify, prevent and investigate:

• Fraudulent payments.
• Identity misuse.
• Suspicious orders.
• Account compromise.
• Chargebacks.
• Abuse of refunds or promotions.
• Security threats.

Information used may include:

• Order details.
• Payment status.
• IP address.
• Device information.
• Billing and delivery details.
• Previous transaction information.
• Fraud or risk indicators supplied by service providers.

We generally rely upon our legitimate interests in protecting customers, Roberts London and payment systems from fraud and misuse.

We may also process information where necessary to comply with a legal obligation.

An order may be held for manual review where information requires additional verification.

Roberts London does not intend to make decisions producing legal or similarly significant effects solely through automated processing without appropriate safeguards and disclosure.

Delivery

To fulfil an order, relevant information may be shared with:

• Postal operators.
• Couriers.
• Delivery partners.
• Fulfilment providers.
• Customs authorities.
• Tax authorities.
• Parcel insurers or claims administrators where necessary.

Information may include:

• Recipient name.
• Delivery address.
• Email address.
• Telephone number.
• Parcel and order information.
• Declared value.
• Customs information.
• Tracking details.

We generally rely upon contract where the processing is necessary to deliver your order and legal obligation where customs, tax or regulatory information must be supplied.

Delivery providers may process information under their own legal responsibilities.

International orders

Where an order is delivered outside the United Kingdom, information may need to be provided to:

• International delivery networks.
• Customs authorities.
• Tax authorities.
• Border agencies.
• Local delivery operators.

This may involve transferring personal information outside the United Kingdom.

The information will be limited where reasonably possible to what is necessary for delivery, customs clearance, taxation, security and legal compliance.

Read Delivery, Returns & Refunds →

Returns, refunds and complaints

When you contact Roberts London about a return, refund or complaint, we may process:

• Your identity and contact details.
• Order information.
• Product information.
• The reason for the return or complaint.
• Photographs you provide.
• Delivery and tracking information.
• Refund information.
• Correspondence.
• Evidence relevant to a dispute.

We use this information to:

• Deal with returns and cancellations.
• Assess product concerns.
• Process refunds.
• Resolve delivery problems.
• Respond to complaints.
• Maintain appropriate records.
• Establish, exercise or defend legal rights.

We generally rely upon:

• Contract.
• Legal obligation.
• Legitimate interests in resolving disputes and maintaining appropriate records.

Read Corrections & Complaints →

Marketing and communications

Marketing choices

Roberts London may offer optional communications such as:

• Editorial updates.
• Journal highlights.
• New product information.
• Invitations.
• Announcements.
• Other Roberts London news.

Where marketing consent is required, we will ask for an appropriate choice.

You will not be required to agree to optional marketing in order to make an ordinary purchase.

Where permitted by law, we may in limited circumstances contact existing customers about our own similar products or services, provided the applicable legal requirements are satisfied and an appropriate opportunity to opt out has been provided.

You may withdraw consent or opt out of electronic marketing at any time.

Marketing messages will provide an appropriate means of unsubscribing where required.

Marketing suppression

If you ask us not to send marketing, we may retain a minimal record of your contact detail on a suppression list.

This is so that we can respect your request and avoid accidentally adding you back to a marketing list.

A suppression record is not used to continue marketing to you.

Contact enquiries are not marketing subscriptions

Sending Roberts London:

• An editorial enquiry.
• A press release.
• A customer-service message.
• A complaint.
• A privacy request.
• A commercial proposal.

does not by itself subscribe you to general consumer marketing.

Analytics, cookies and digital services

Cookies and similar technologies

Roberts London uses cookies and similar technologies for different purposes.

These may include:

Strictly necessary functions

For example:

• Website security.
• Cookie-consent records.
• Customer authentication.
• Shopping baskets.
• Checkout sessions.
• Payment security.
• Fraud prevention.

Preferences

For example:

• Remembering requested website or account settings.
• Maintaining wishlist or similar functions where available.

Statistics

For example:

• Understanding website use.
• Measuring page and product performance.
• Understanding ecommerce journeys.

Marketing and external media

For example:

• Advertising measurement.
• Advertising services.
• Embedded media.

Optional technologies are controlled in accordance with the choices available through the website’s consent system.

You can review and change applicable choices through Cookie Settings.

Read the Cookie Policy →

Google Analytics

Where you have made the appropriate consent choice, Roberts London may use Google Analytics to understand aggregate website and shop use.

Information may include:

• Page views.
• Approximate location.
• Browser and device information.
• Referral source.
• On-site interactions.
• Product views.
• Basket activity.
• Checkout activity.
• Purchases.
• Session and client identifiers.

Google Analytics is not treated as a strictly necessary website function.

Where used, it should remain inactive until the appropriate consent has been obtained.

Roberts London intends to configure relevant Google Analytics event-data retention to 14 months, subject to changes required by the service or operational need.

You may change your applicable cookie choices through Cookie Settings.

Advertising and conversion measurement

Roberts London may use advertising services, including Google advertising technology, where such services are activated.

Depending upon your choices and the services enabled, processing may involve:

• Advertising identifiers.
• Website interactions.
• Product activity.
• Conversion events.
• Purchase information.
• Campaign attribution.
• Device or browser information.

Advertising, remarketing or personalised advertising technologies will not be treated as strictly necessary.

Where consent is required, they will be controlled through the website’s consent-management system.

The precise advertising services in active use will be reflected in the Cookie Policy and consent controls.

Google reCAPTCHA

Roberts London may use Google reCAPTCHA or a comparable security service on forms to reduce spam, automated submissions and abuse.

The service may process technical and behavioural information needed to assess whether an interaction is likely to be legitimate.

This may include:

• IP address.
• Browser or device information.
• Interaction signals.
• Referring page.
• Cookies or identifiers used by the service.

Where reCAPTCHA is used, Roberts London aims to restrict its loading to pages or functions where the security service is required rather than loading it unnecessarily throughout the website.

The processing is used for website and form security and our legitimate interests in preventing abuse.

YouTube and external media

Roberts London may embed films hosted by YouTube or another external media provider.

Where required, external media should remain blocked until you choose to load or consent to the relevant service.

Once loaded, the external provider may receive information including:

• Your IP address.
• Browser or device information.
• The referring page.
• Video interactions.
• Cookies or account information where you are signed in to that provider.

Roberts London intends to use privacy-enhancing embed options where reasonably available.

Choosing to load external media may cause information to be processed by the external provider under its own privacy terms.

Social media links

The Roberts London website may link to social-media services.

An ordinary link does not necessarily transmit personal information to that platform before you click it.

When you follow a link or interact with Roberts London through an external platform, that platform may process your information according to its own privacy practices.

Roberts London does not control the independent processing carried out by third-party social platforms.

Artificial intelligence and digital tools

Roberts London may use artificial-intelligence or other digital tools as part of:

• Research organisation.
• Editing.
• Transcription.
• Image production.
• Administrative work.
• Customer-service support.
• Other production processes.

We do not upload personal, confidential or sensitive information to external AI services merely because doing so is convenient.

Where personal information is processed through an AI service, we will consider:

• The purpose.
• The lawful basis.
• Data minimisation.
• Confidentiality.
• Security.
• Provider terms.
• International transfers.
• Whether the individual should be informed.

AI tools do not remove Roberts London’s responsibility for personal information.

Read the Image & AI Policy →

Who receives personal information?

Personal information may be disclosed where reasonably necessary to categories of recipients including:

• Website hosting and infrastructure providers.
• Website and ecommerce technology providers.
• Email and communications providers.
• Payment providers.
• Banks and financial institutions.
• Fraud-prevention and security providers.
• Postal operators and couriers.
• Fulfilment providers.
• Analytics providers where consent has been given.
• Advertising providers where consent has been given.
• External-media providers where you choose to load their content.
• Professional advisers such as accountants, insurers or lawyers.
• Government, tax, customs, regulatory or law-enforcement authorities where disclosure is lawfully required or appropriate.
• Buyers, advisers or counterparties involved in a genuine sale, restructuring or transfer of all or part of the business, subject to appropriate safeguards.

We aim to disclose only the information reasonably required for the relevant purpose.

Key technology providers

The Roberts London website currently uses or is intended to use services including:

• WP Engine for website hosting and infrastructure.
• WordPress as the publishing platform.
• WooCommerce for ecommerce functionality.
• Complianz for cookie and consent management.
• Google services where enabled, including analytics, advertising, reCAPTCHA and YouTube.
• A selected payment provider displayed through checkout.
• Selected delivery providers according to the service used for an order.

Individual providers may change as the website and shop develop.

Where a change materially affects how personal information is processed, this notice or the relevant service information will be updated.

Processors and separate controllers

Some service providers process personal information only on Roberts London’s instructions.

Others determine certain purposes and means of processing independently and may therefore act as separate controllers for those activities.

Examples can include:

• Payment providers carrying out their own fraud prevention or regulatory duties.
• Banks.
• Couriers.
• Tax or customs authorities.
• Social-media platforms.

Where another organisation acts as a separate controller, its own privacy information may also apply.

International transfers

Some technology, payment, analytics, advertising, cloud or other service providers may process information outside the United Kingdom or make it accessible to organisations located abroad.

Where Roberts London initiates a restricted international transfer, we will seek to ensure that an appropriate legal mechanism applies.

Depending upon the destination and circumstances, this may include:

• UK adequacy regulations.
• An approved international data-transfer agreement or UK addendum.
• Other legally recognised safeguards.
• A specific statutory exception where applicable.

International delivery may also require customer information to be transferred to postal operators, customs authorities and delivery providers in the destination country.

You may contact Roberts London for further information about the safeguards relevant to a particular transfer.

How long do we keep personal information?

We do not intend to keep personal information indefinitely merely because storage is possible.

Retention depends upon:

• Why the information was collected.
• Whether an active relationship continues.
• Legal and tax requirements.
• Contractual obligations.
• Security and fraud considerations.
• The need to establish, exercise or defend legal claims.
• Legitimate editorial and archival requirements.

Our general approach is set out below.

Website security and technical logs

Retained only for as long as reasonably necessary for:

• Security.
• Fault diagnosis.
• Abuse prevention.
• Technical administration.

Backup copies may remain temporarily after information is removed from the live website until the relevant backup cycle expires.

General correspondence

Routine enquiries are normally retained for up to 12 months after the last substantive correspondence, unless:

• A continuing relationship exists.
• The correspondence forms part of an editorial record.
• A dispute or legal issue exists.
• A longer period is reasonably necessary.

Customer accounts

Account information may be retained while the account remains active.

Where an account is closed or becomes inactive, account-only information may be deleted or anonymised after an appropriate period, while transaction information that must be retained for legal, tax or evidential reasons may remain separately.

Orders and financial records

Order, invoice, payment and accounting records will be retained for at least the period required by applicable tax and accounting law.

Records may be kept longer where reasonably necessary for:

• Legal claims.
• Fraud prevention.
• Product provenance.
• Warranty or guarantee obligations.
• Other legitimate record-keeping requirements.

Basket and checkout information

Ordinary basket and session information is generally temporary and retained according to the technical requirements of the ecommerce system.

If Roberts London later introduces abandoned-basket communications or similar functionality, the relevant processing and retention will be reviewed before activation.

Returns, complaints and disputes

Records may be kept for as long as reasonably necessary to:

• Resolve the matter.
• Maintain an accurate record of the outcome.
• Comply with legal obligations.
• Establish, exercise or defend legal claims.

Marketing information

Marketing information is retained while the relevant marketing relationship remains active or until you opt out, subject to periodic review.

A minimal suppression record may be retained after an opt-out so that the request can continue to be respected.

Analytics

Where Google Analytics is used with consent, Roberts London intends to configure relevant event-data retention to 14 months, unless a different period becomes reasonably necessary and is appropriately disclosed.

Cookie and consent records

Consent choices are retained for the period necessary to:

• Remember your preferences.
• Demonstrate the choices made.
• Request renewed consent where appropriate.

Specific cookie durations are described in the Cookie Policy.

Editorial and journalistic records

Editorial source material may be retained for extended periods where it forms part of:

• The supporting record behind published work.
• The Roberts London archive.
• Historical research.
• Rights and permissions records.
• Evidence relevant to the accuracy or defence of published material.

Editorial retention is assessed differently from ordinary customer or marketing data because preserving an accurate publication and research archive may itself serve an important journalistic purpose.

Security

Roberts London takes reasonable technical and organisational measures intended to protect personal information against:

• Unauthorised access.
• Accidental loss.
• Unlawful use.
• Alteration.
• Disclosure.
• Destruction.

Measures may include, where appropriate:

• Secure hosting.
• Encrypted connections.
• Access controls.
• Strong authentication.
• Limited administrator access.
• Software updates.
• Backups.
• Security monitoring.
• Payment processing through specialised providers.
• Data minimisation.
• Appropriate contractual arrangements with service providers.

No online system can be guaranteed to be completely secure.

If a personal-data breach occurs, Roberts London will assess it and make any notification required by applicable law.

Your rights

Depending upon the circumstances and the lawful basis for processing, you may have rights concerning your personal information.

These may include:

Access

You may have the right to ask whether we process your personal information and to obtain a copy of relevant information.

Correction

You may ask us to correct personal information that is inaccurate or incomplete.

Erasure

You may have the right to ask for personal information to be deleted in certain circumstances.

This right is not absolute.

Information may need to be retained where there is:

• A legal obligation.
• A continuing contractual requirement.
• A legitimate legal claim.
• An applicable freedom-of-expression or journalistic consideration.
• Another lawful reason to retain it.

Restriction

You may have the right to ask us to restrict particular processing in certain circumstances.

Objection

You may have the right to object to processing based upon legitimate interests.

You have the right to object to direct marketing.

Data portability

Where applicable, you may have the right to receive certain information you provided in a structured, commonly used and machine-readable format or ask for it to be transferred to another organisation where technically feasible.

Withdrawal of consent

Where processing relies upon your consent, you may withdraw that consent at any time.

Withdrawal does not make processing carried out lawfully before withdrawal unlawful.

Automated decisions

You may have rights concerning decisions based solely upon automated processing where those decisions produce legal or similarly significant effects.

Roberts London does not currently intend to make such decisions without appropriate safeguards and disclosure.

Rights and editorial journalism

Some rights may apply differently where personal information is processed for journalism and the statutory conditions for a relevant exemption are satisfied.

Any exemption will be considered in relation to the specific processing concerned rather than applied automatically to all Roberts London editorial work.

Exercising your rights

To exercise a privacy right, contact:

Email: info@roberts-and-co.com

Post:

Barry Roberts
Roberts & Co
PO Box 458
1 Croydon Road
Beckenham
Kent BR3 9FN
United Kingdom

Please provide enough information for us to:

• Understand your request.
• Locate the relevant information.
• Confirm your identity where reasonably necessary.

We will not request more identification information than is reasonably necessary.

Applicable statutory time limits will be followed.

Data-protection complaints

If you are concerned about how Roberts London has handled your personal information, please contact:

info@roberts-and-co.com

Please identify the matter as a data-protection complaint and provide enough information for us to understand the concern.

Roberts London will:

• Provide a clear route for making a data-protection complaint.
• Acknowledge receipt within 30 days.
• Take appropriate steps to investigate without undue delay.
• Make appropriate enquiries.
• Keep you informed where necessary.
• Communicate the outcome without undue delay.

Read Corrections & Complaints →

Complaining to the Information Commissioner

You may also have the right to complain to the UK Information Commissioner if you believe your personal information has been handled in breach of data-protection law.

We would ordinarily appreciate the opportunity to consider the matter directly first, but this does not affect your right to approach the regulator.

Information about making a complaint is available through the Information Commissioner’s Office.

Children

Roberts London is not designed as a service directed specifically at children.

The ordinary Roberts London Shop is intended for people able lawfully to enter into the relevant purchase contract.

We may nevertheless process information concerning children in limited circumstances, particularly through:

• Editorial photography.
• Cultural or public events.
• Historical research.
• Family correspondence.
• Incidental appearance in public scenes.

Additional care will be taken where children’s personal information is involved.

We will consider:

• Privacy.
• Safety.
• Consent where appropriate.
• The role of a parent or guardian.
• The purpose of publication.
• The long-term effect of making information publicly available.

Links to other websites

Roberts London may link to websites operated by other organisations.

We are not responsible for the independent privacy practices of those external websites.

You should review their privacy information where relevant before providing personal information or using their services.

Changes to this Privacy Notice

Roberts London may update this Privacy Notice when:

• The website changes.
• The shop develops.
• New services are introduced.
• Providers change.
• The law changes.
• Our processing practices develop.

Material changes will be reflected by updating the review date and, where appropriate, providing additional notice.

An older version may be retained where necessary to establish which terms applied at a particular time.

Related information

• Trust & Information
• Publisher Information
• Editorial Standards
• Corrections & Complaints
• Image & AI Policy
• Cookie Policy
• Website Terms of Use
• Terms & Conditions of Sale
• Delivery, Returns & Refunds
• Payment & Security

Last reviewed: 18 July 2026